In his comment on the vehicle, a Lexus spokesman said, "The all-wheel-drive system is designed to ensure excellent traction performance and driving stability for our Lexus guests, regardless of the climate and road conditions."
Okay, here's how it works. When you invite me to your house, tell me to pull up a chair, bring me a drink and maybe offer me some nibbles, I'm a guest.
When I walk into a dealership, sign the paperwork, and pull a minimum of eighty thousand clams out of my pocket to purchase a car, I am a customer.
When you invite me into the dealership, bring me a drink and some nibbles, and then you give me the car ... then, and only then, will I be your guest.