This time around, I'm aiming my dart at GO Transit, the provincial system that operates in the Greater Toronto Area. I had to return a press car in Toronto and get to my home 50 km away, and I needed to use the public system.
I took a Toronto Transit bus to the GO station in Toronto's east end, because I knew (thanks to the online schedule) there was a bus that would take me to within eight kilometres of my house.
First hurdle: how do I get in? To enter the GO, you walk out of the Toronto Transit station and into the GO terminal, where you are faced with numerous turnstiles, all of which say EXIT.
"How on earth do I get in there?" I asked a man on the other side.
He looked at me like I'd asked him how to breathe, pointed at the turnstile, and said, "You have to push through there." Which I did. So the turnstile which is labelled EXIT to people coming into the building is actually an ENTER. But you're supposed to know that.
The ticket seller is inside the variety store, and I missed her, because I thought she was strictly there to sell candy (she does both, actually). So I went out to the platform, and that's where I noticed the sign for a bus that would go express to the college that's within walking distance of my house. Bonus!
I looked over at the schedule, and it said that the bus would arrive in ten minutes. I'm on a roll, folks!
I went back inside, figured out the candy seller was also my ticket source, and asked for one ticket for Bus 93.
"That bus isn't running," she said.
But it's on the sign and on the schedule, I argued.
"It doesn't run in summer," she informed me.
So I bought the ticket for my original bus choice, which dropped me eight kilometres from my house. Okay, I fully understand that public transit isn't door-to-door. I don't have a problem with that. But why would there be a sign on the platform and a schedule pinned to the wall for a bus that doesn't run for at least two months of the year, with absolutely no indication that it's bus yesterday and bus tomorrow, but definitely not bus today?
Edited 08-20-08 to add: I sent an email to GO Transit's website, and eventually received a reply that said yes, this is a problem and we will be amending the sign and the schedule. So maybe the squeaky wheel does get the grease after all.